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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 277,969 ratings
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Problems in the last 24 hours in Honolulu County, Hawaii
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Honolulu County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (9%)
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TV (8%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Honolulu County, Hawaii
The most recent Spectrum outage reports came from the following cities:Honolulu, Pearl City, Kaneohe, Kapolei, Mililani Town, ‘Ewa Beach, Waipahu, ‘Aiea, Wahiawā and Hau‘ula.
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| City | Problem Type | Report Time |
|---|---|---|
 Honolulu | Internet | |
| Honolulu | Total Blackout | |
| Honolulu | TV | |
| Honolulu | ||
| Pearl City | Total Blackout | |
| Pearl City | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Honolulu County, Hawaii
Latest outage, problems and issue reports in Honolulu County and nearby locations:
- Anissa A. (@Bigsisnisss) reported fromKapolei, Hawaii
@GetSpectrum I’m tired of my internet turning off and on . Get your **** together pls 🙄🙄
- the wild wahine (@thewildwahine) reported fromHonolulu County, Hawaii
@Ask_Spectrum what up with outage in Waikiki in Honolulu, HI we cannot get on. We need to work.
- Kristin Jackson (@krisjackson) reported fromHonolulu County, Hawaii
@southexploring @Ask_Spectrum I’ve called and called and the only answer is that they’ll put me on a list to let me know when service is restored. Super helpful.
- Desiree Hamasaki (@DesireeHamasaki) reported fromHonolulu County, Hawaii
@Ask_Spectrum is there an outage in aina haina?
- Biancha Yalung (@BianchaYalung) reported fromHonolulu County, Hawaii
@Ask_Spectrum is wireless internet down in Honolulu? It’s been off and on since late afternoon
- Celise Nakakura (@KalopaMom) reported fromHonolulu County, Hawaii
We received a call from @GetSpectrum that our internet had a problem. Hubby does speed test and shows 200mbps, no problem. The tech guy says that they didn’t have our modem #, so hubby gives it to tech dude. Then BAM our internet instantly throttled to 70mbps. WTF spectrum!
- Mekel Kasanova™ (@MekelKasanova) reported fromHonolulu County, Hawaii
I’m annoyed that my internet has been down for the last several hours with no update as to when it’ll be up. Definitely a setback that happens all too frequently with @GetSpectrum here in Hawaii
- Hyperkind (@hyperkind) reported fromKaneohe, Hawaii
Another night. Another issue with @Ask_Spectrum “reliable” internet service. WTF man
- W (@2021June) reported fromHonolulu County, Hawaii
@Ask_Spectrum today is the first day watching local news in7 months. Spectrum canceled our service cause we couldn’t afford it due to Covid layoffs. No breaks from spectrum
- Avery (@capturethe808) reported fromHonolulu County, Hawaii
@Ask_Spectrum omg the internet in Honolulu, HI 96813 is SUPER SLOW RN!! AND that’s why I won’t switch over to your mobile plan
- Caitlin Bunner (@chickdrummer88) reported fromHonolulu County, Hawaii
So, bad news... our area's @GetSpectrum service is down. Thank you @F2KComNet for the amazing raid! I'm hoping it will be back up soon so I can raid with MRGL
- Kristin Jackson (@krisjackson) reported fromHonolulu County, Hawaii
What the heck @Ask_Spectrum our cable and internet has been down since noon on Monday and no one seems to know how much longer it’s going to take? I’ve used up all my mobile hotspot minutes and now you’re going to slow down my connection too? Zip code 96816 #figureitout
- ClutchKey / Keegan (@ClutchKeyGG) reported fromWaipi‘o Acres, Hawaii
Welp so much for my day starting off right…no internet where I am, and it might be a state-wide outage, I’m not sure. Hey @Ask_Spectrum, can I get some help please lol? I would like to play a game before I leave!
- Peter Boylan (@PeterBBoylan) reported fromHonolulu County, Hawaii
@Ask_Spectrum @mwolfe808 What is Spectrum’s best guess on when college football Saturday service will be restored?
- Jazmeka Angel Butler (@Jazzy_Flys_Solo) reported from‘Ewa Gentry, Hawaii
@GetSpectrum literally has the worst WiFi
- Isabelle (@tcapizzy) reported fromHonolulu County, Hawaii
@GetSpectrum I’ve been trying to receive assistance with setting up internet in my home for the past two hours and keep getting disconnected/redirected. Please help!
- ᴋᴀᴇᴀ ᴡᴀʀʀɪɴɢᴛᴏɴ (@kaea_hawaii) reported fromHonolulu County, Hawaii
Hey @GetSpectrum fix my internet pls
- Isabelle (@tcapizzy) reported fromHonolulu County, Hawaii
@Ask_Spectrum I’ve been trying for two hours to get help with setting up my internet. Online redirects me and the chat fails, over the phone the call keeps failing on me after holding for 20 mins. Please help!!
- Karma Renee (@iAmMissKarma) reported fromHonolulu County, Hawaii
At this point @GetSpectrum is so bad I’d legit just rather not have internet at all. Like I’m just gonna cancel this **** I could use my phone as a hotspot and get better internet service
- Jonah Flores (@joflooooo) reported fromKahalu‘u, Hawaii
.@Ask_Spectrum @GetSpectrum deadass removed @RedZoneChannel from our sports package...... give me that **** back bruh or we gonna have problems
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Jessica Lett (@dover_jessica) reported
@Ask_Spectrum outage in Brookwood, AL🥴
- Josh O'Malley🏳️🌈 (@Joletiom) reported fromPalm Springs, California
@Ask_Spectrum Is there an outage in Palm Springs 92262?
- R&B TX (@BroganRosie) reported
@PlanetFitness @GetSpectrum Why is internet service STILL NOT working AGAIN in Greenville TX at PF gym?
- Mark Griffin (@grifmon) reported
One of the rudest conversations I had a with a customer service rep ever. @GetSpectrum Apparently if you call to change your service and you decline their aggressive sales tactics, they get rude. Was keeping some service but really rethinking that now.
- Chaos Matt punches Nazis (@GraveyardDoc) reported
@GetSpectrum @Ask_Spectrum Today is my 7th wedding anniversary. I had to waste it at work waiting for an installation guy that never actually came, and wasn't going to today. All because something wasn't done correctly on your side
- Cassandra Lynn (@cassandralynnkc) reported
@Ask_Spectrum why take advantage of people convincing them to sign up for a trial service “it’s so easy to cancel”? I’ve been waiting on hold for 15 minutes to cancel, it’s not available to change online. Such a scam, no wonder you have an F from the Better Business Bureau.
- LoveAll4Eva (@EvaAll4) reported
@GetSpectrum I had an ongoing problem with my internet service, you technician Terren went above and beyond to fix the issue. He provided @ChickfilA service. A+
- Jaqy ✰ (@xjaqy) reported
@GetSpectrum your internet ******* sucks
- Bianca (@biancanov2) reported
@Ask_Spectrum Internet it down, no one was able to help. Talked to 3 different technicians. Was supposed to get a call 1 hour ago from dispatch. Still nothing! I need to work and have important work calls! Terrible service!!
- ctrl alt delete (@hashtagsheweird) reported
so how’s it been & @GetSpectrum still hasn’t switched all #TWC accounts over?! at least that’s the excuse i got as to why the chat support couldn’t help me with my issue, why my service is not connected despite having received my payment...
