Revenue Cycle Customer Service Rep I
HonorHealth Phoenix, AZ
HonorHealth Phoenix, AZ
3 weeks ago
See who HonorHealth has hired for this role
HonorHealth Phoenix, AZ
3 weeks ago
- Report this job
Overview $2000 New Hire Bonus Available!
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary Serves as a customer service contact for patients and visitors related to patient liability accounts. Responsible for review, updates and collection of self-pay accounts. Greets callers on the phone or digital communication. Reviews all accounts to provide communication to patients on balances due. Provides and expedites clerical and secretarial support for the department as directed. Provides information for financial assistance. The staff member demonstrates sensitivity to the needs, care and concerns of patients and their families. The staff member adheres to the network values, policies and department operating policies in the course of completing job duties. Pro-actively identifies and provides for the customer's needs using appropriate quality service standards identified in the network mission, vision and values. Employee has an understanding of insurance benefits and adjudication and terminology. Receives, handles and routes revenue cycle phone calls or digital communications. Reviews patient’s accounts for insurance updates, rebills or further insurance/coding review in all service areas. Responsible for collection of patient liability, set up/monitor payment plans, detailed documentation on accounts and/or explain/offer financial assistance. Provide follow up communication to patients regarding status on accounts needing further review. Performs a variety of clerical duties, including, but not limited to scanning, mailing, updating registration, release of information, balancing according to established polices. Responsible for communication of problem situations or changes in department flow. Performs other related duties as assigned or requested. Maintains effective communication with internal and external customers. Participates as a team member in all aspects of department functions. Assists in keeping communications clear between patients, family, leadership and other team members. Qualifications Education High School Diploma or GED Required Experience 1 year Healthcare Collections or Customer Service Required
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at HonorHealth by 2x
See who you know
Get notified about new Customer Service Representative jobs in Phoenix, AZ.
Sign in to create job alert
Similar jobs
-
Customer Service, Gate Agent
Customer Service, Gate Agent
Piedmont Airlines
Phoenix, AZ
-
Customer Service, Gate Agent
Customer Service, Gate Agent
Piedmont Airlines
Phoenix, AZ
-
Remote Customer Service Rep Up to 19/hour - No Degree Needed
Remote Customer Service Rep Up to 19/hour - No Degree Needed
NoGigiddy
Phoenix, AZ
-
CUSTOMER SERVICE REPRESENTATIVE 2
CUSTOMER SERVICE REPRESENTATIVE 2
Arizona Department of Economic Security
Phoenix, AZ
-
PHX Airport- Customer Service Agent
PHX Airport- Customer Service Agent
Southern Airways Express
Phoenix, AZ
-
Customer Service Representative (Hybrid)
Customer Service Representative (Hybrid)
Blue Cross Blue Shield of Arizona
Phoenix, AZ
-
Passenger Service Agent
Passenger Service Agent
Swissport
Phoenix, AZ
-
Customer Service Clerk FT, $20.75 hr
Customer Service Clerk FT, $20.75 hr
R+L Carriers
Phoenix, AZ
-
Customer Service Representative
Customer Service Representative
Oats Overnight
Tempe, AZ
-
CUSTOMER SERVICE REPRESENTATIVE 2
CUSTOMER SERVICE REPRESENTATIVE 2
Arizona Department of Economic Security
Phoenix, AZ
-
CUSTOMER SERVICE REPRESENTATIVE 2
CUSTOMER SERVICE REPRESENTATIVE 2
Arizona Department of Economic Security
Phoenix, AZ
-
Guest Service Agent
Guest Service Agent
Peachtree Group Hospitality Management
Tempe, AZ
-
Front Desk Agent
Front Desk Agent
Phoenix, AZ
-
Customer Call Center Representative- Remote Position
Customer Call Center Representative- Remote Position
WM
Phoenix, AZ $15.00 - $20.00
-
Customer Experience Specialist
Customer Experience Specialist
OpenWorks | Facility Management
Phoenix, AZ
-
Airport Customer Service Agent (Frontier) PT - PHX
Airport Customer Service Agent (Frontier) PT - PHX
Unifi
Phoenix, AZ
-
Customer Relations Representative - State Farm Agent Team Member
Customer Relations Representative - State Farm Agent Team Member
State Farm Agent
Phoenix, AZ $50,000.00 - $80,000.00
-
Contact Center Agent (Part-Time)
Contact Center Agent (Part-Time)
Americor
Scottsdale, AZ $18.00 - $19.00
-
Customer Care Representative
Customer Care Representative
Workplace Options
Phoenix, AZ
-
Customer Service Representative - Inbound Contact Center - No sales
Customer Service Representative - Inbound Contact Center - No sales
Arizona 811
Tempe, AZ
-
Customer Service Representative, Work from Home Opportunity
Customer Service Representative, Work from Home Opportunity
CVS Health
Chandler, AZ $17.00 - $28.45
-
Customer Service Call Center FT, $17.50 hr
Customer Service Call Center FT, $17.50 hr
R+L Carriers
Phoenix, AZ
-
Customer Service Representative
Customer Service Representative
Upgrade, Inc.
Phoenix, AZ
-
Customer Service Representative
Customer Service Representative
Palm Harbor Homes
Phoenix, AZ
-
Customer Service Representative (Entry-Level)
Customer Service Representative (Entry-Level)
Barton Associates Inc.
Phoenix, AZ $45,000.00 - $200,000.00
-
Call Center Specialist
Call Center Specialist
Insight Global
Phoenix, AZ $18.00 - $21.00
-
Dispatcher/ Customer Service Representative
Dispatcher/ Customer Service Representative
Pacific Office Automation
Phoenix, AZ
People also viewed
-
Associate Customer Service Representative Everyday Banking
Associate Customer Service Representative Everyday Banking
Wells Fargo
Phoenix, AZ
-
Client Success Representative Agency Team (Remote)
Client Success Representative Agency Team (Remote)
INFUSE
Phoenix, AZ
-
Remote Customer Service Agent
Remote Customer Service Agent
Scenic Voyages
Phoenix, AZ
-
Associate Customer Service Representative
Associate Customer Service Representative
Wells Fargo
Phoenix, AZ
-
Customer Service Rep
Customer Service Rep
Labcorp
Phoenix, AZ
-
Customer Care Representative
Customer Care Representative
CFA Cabinetry LLC
Phoenix, AZ
-
Customer Service Assistant
Customer Service Assistant
Bela Brand Bat
Phoenix, AZ
-
Customer Care Specialist
Customer Care Specialist
SuperCare Health (USA)
Phoenix, AZ
-
Need : Call Center Representative II - Inbound
Need : Call Center Representative II - Inbound
Infobahn Softworld Inc
Phoenix, AZ
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Tempe, AZ $51,100.00 - $70,000.00
Similar Searches
- Client Relations Representative jobs 53,759 open jobs
- Customer Service Account Representative jobs 1,198 open jobs
- Telesales Representative jobs 107,410 open jobs
- Customer Service Sales Representative jobs 202,009 open jobs
- New Business Development Executive jobs 7,985 open jobs
- Lead Customer Service Representative jobs 80,951 open jobs
- Senior Materials Analyst jobs 1,664 open jobs
- Call Center Customer Service Representative jobs 145,238 open jobs
- Customer Care Professional jobs 111,461 open jobs
- Corporate Social Responsibility Manager jobs 1,707 open jobs
- Customer Care Representative jobs 110,684 open jobs
- Church Planter jobs 152 open jobs
- Support Representative jobs 143,836 open jobs
- Service Center Representative jobs 83,302 open jobs
- Call Center Representative jobs 77,033 open jobs
- Bilingual Customer Service Representative jobs 148,004 open jobs
- Phone Representative jobs 59,009 open jobs
- Appointment Setter jobs 69,299 open jobs
- Salesperson jobs 273,487 open jobs
- Personal Account Manager jobs 6,493 open jobs
- Mail Administrator jobs 12,688 open jobs
- Customer Representative jobs 186,765 open jobs
- Front Desk Receptionist jobs 42,593 open jobs
- Front Desk Attendant jobs 18,538 open jobs
- Service Desk Agent jobs 52,652 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More